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Companies on Twitter

Posted on December 19, 2008 by under Blog, Web.    

It’s funny. The other day when I was tweeting a lot about Carrabba’s I had told Brian jokingly, “Just watch. Carrabba’s is going to start following me any day now.” Jason’s Deli and a few other companies had found me the same way. One day I was tweeting about them (in the case of Jason’s Deli, I had posted a couple of food pictures), the next day they’re following my updates. Sure enough, I received an email notifying me that Carrabba’s is now following me. In return I started following them, too.

There are a lot of companies already utilizing Twitter to creep out their customers. Comcast being one. I remember I had posted a link to an article about this exact same thing, and I received an @reply back from them saying something to the effect of it’s not being creepy per se but more good customer service than anything else. Anyway, since I’ve been posting a lot about my dissatisfaction with FedEx and not delivering my package as scheduled, I wonder if they’ve noticed. Does anyone know if FedEx is on Twitter? We’ll find out soon enough I guess.

Click here for an extensive list of companies who are on Twitter. Here are some relevant articles:

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