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The Cheesecake Factory Two Nights in a Row

Posted on July 8, 2015 by under Food and Drink, Travel.    

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When we were in Edison a couple of weeks ago we ended up eating at the Cheesecake Factory two nights in row. Why? Because there’s nothing else in Edison. LOL. I didn’t mind actually because I like the Cheesecake Factory.

The nice thing about the Cheesecake Factory is they have a huge menu that has dishes from almost every cuisine imaginable. There’s bound to be something on the menu that strikes your fancy. I’ve yet to try a dish that I didn’t like. And, they’re very consistent. The same dish tastes exactly the same no matter which Cheesecake Factory you visit.

On our first trip to the Cheesecake Factory in Edison, we started with crab cake bites. They were yummy.

I can’t remember what this is called but it’s what Darcy had and she said it was really good. I had the bang bang chicken and shrimp (below), which is my favorite dish they make. I always tell myself I’m going to order something different but some always end up with the same dish.

The next night we’re dining with people from other utilities and we end up at the Cheesecake Factory again, for lack of better options in Edison. Long wait this time because there were some graduations going on that night. We were told 30 minutes but our pager never buzzed. About 40 minutes into the wait, Darcy finally went back inside to check. They told her that they’d been paging us. Not sure why they didn’t try calling because they had one of our phone numbers also.

Anyway, we should have known service wasn’t going to be great from then on. Darcy any I didn’t have any problems the previous night though, so we didn’t think anything of it.

After we were seated it took a while for our server to come back and take our orders. I think he was a little put out by the fact that we were all on separate checks. The people at the other end said that they heard him mutter, “So I’m going to get stiffed.”

The service we received reflected that attitude also. The food took forever. After we got our food, no one ever came back to check how it was. Drink refills didn’t come. We had to specifically ask. And when we did ask, he would forget and had to be reminded.

It was so bad that, even though several of us talked about wanting to order some cheesecake for dessert, he just brought us our checks without offering dessert. My thought was, he would have gotten a much bigger tip if he would have let us order dessert and rack up a bigger tab. Some people are just not very good at their job and not very smart. Either that or he was having a really bad day.

But hey, at least I got a couple more food pictures of it. I didn’t take pictures of mine and Darcy’s dinner because I got the bang bang chicken and shrimp again (surprise, surprise) and that’s what Darcy had too.

A couple of people had shrimp and chicken gumbo, which they said wasn’t very good. That’s kind of bummer because that was the only redeeming quality of the restaurant, I thought. The service was terrible but at least my food tasted good.

Anyway, the disaster didn’t end at the table. I went to the restroom before we left and two of the stalls were completely out of toilet paper. The trash was overflowing and they were out of paper towels. I’m not sure what shape the men’s restroom was in but the ladies’ room looked like it hadn’t been serviced since that morning. They must have been really busy that night.

I normally like Cheesecake Factory restaurants. They’re a safe bet because the food is consistently good and, from my previous experience, the service has been pretty good too. The one in Edison is terrible though. Must be an Edison thing because the Hilton Garden Inn there was terrible too. So relieved I don’t ever have to go back!

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